Privacy Policy

Last updated: June 2026

Bloodrush operates as a clothing brand based in Pristina, Kosovo, shipping within Kosovo, Albania, and North Macedonia. This policy explains what information we collect when you use our website or place an order, and how we use it.

What We Collect

When you place an order or contact us, we collect:

• Name and delivery address
• Email address and phone number
• Payment information (processed by our payment provider, not stored by us)
• Order history and product preferences

When you browse our website, we may automatically collect basic technical data like your IP address, browser type, and pages visited. This helps us understand how the site is used and improve it.

How We Use It

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to your questions and support requests
• To send occasional promotional emails if you opted in (you can unsubscribe any time)
• To improve our website and product range

Sharing Your Data

We do not sell your personal information. We share it only where necessary:

• With delivery couriers to ship your order
• With payment processors to handle transactions securely
• With email service providers to send you updates

All third parties we work with are required to handle your data securely and only for the purpose it was shared.

Cookies

Our website uses minimal cookies to keep the site functional (like remembering your cart). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some parts of the site may not work correctly.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Request deletion of your data where it is no longer needed
• Unsubscribe from marketing emails at any time

Data Retention

We keep your order data for as long as required for legal and accounting purposes (typically 5 years). If you request deletion and there is no legal obligation to keep it, we will delete it promptly.

Security

We take reasonable steps to protect your data. Payment details are encrypted and never stored on our servers. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time. We will post any changes on this page with a revised date. Continued use of our site after changes means you accept the updated policy.